Policies

Shipping

Velmor ships home, lifestyle, beauty, and tools merchandise to customers in the United States. Shipping is free on qualifying U.S. orders.

United States

We currently sell and ship to the United States only. Checkout shows the available method and any tax before you pay. There are no surprise shipping fees at payment.

Most U.S. orders leave our fulfillment partners after payment clears and arrive within 7–15 business days. A tracking number is emailed when the package is scanned.

Returns

Unused items in original packaging may be returned within 30 days of delivery. Email support@velmor-shop.com with your order number before sending anything back. Approved U.S. returns go to 525 Bogue St, Fairplay, CO 80440, United States.

Full refund policy →